Frequently Asked Questions

Please read our FAQ Here before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery is free for orders over $99 and listed on checkout for anything less.

Which payment methods are accepted in the Online Shop?

We accept Mastercard, Visa and Interac Direct Deposit

How long will delivery take?

You will have it overnight, 2-4 days by Canada Post Express Post. Just check your tracking number on the Canada Post website

How secure is shopping in the Online Shop? Is my data protected?

According to the Canadian Government regulations: we ship in an unmarked, odorless package.
Your data is always encrypted and protected

What exactly happens after ordering?

We verify your credentials and payment method, then let you know when its shipped.

Do I receive an invoice for my order?

You can log in to our site and review all your orders as well as print the invoice for reimbersment from your insurance provider.

Send us an email or Chat Below


This is for all your inquiries and will be answered same day or within 24 hours.